Phone System Feature Deep Dive

TAKE A PHONE SYSTEM FEATURE DEEP DIVE

Whether you need a phone in the break room or the board room, our feature-rich business voice offerings will meet your needs with a robust set of phone system features.

Keeping you connected with voice solutions for ANY size business.

Business Voice Phone System Features

Our business voice solution provides a comprehensive set of phone system features designed to fit your business needs. Take an in-depth look at the phone system features that make up our business voice solution packages.

Base Calling Features

FEATURE	Essential	Preferred	Complete
Anonymous Call Rejection
Automatic Callback
Automatic Hold/Retrieve
Basic Call Logs
Call Forwarding Always
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Not Reachable
Call Forwarding Selective
Call Return
Call Transfer
Call Waiting
Calling Line ID Blocking Override
Calling Line ID Delivery Blocking
Calling Name Delivery
Calling Name Retrieval
Calling Number Delivery
Custom Ringback User
Directed Call Pickup
Do Not Disturb
Flash Call Hold
Intercept User
Last Number Redial
Multiple Call Arrangement
Priority Alert
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ring
Shared Call Appearance
Simultaneous Ring
Speed Dial 100
Speed Dial 8
Three-Way Calling
Voice Messaging
Call Recording
Receptionist Console
Call Parking Keys
Alternate Phone Number
UCx with Teams
UCx Softphone with Webex
UCx Basic with Webex
UCx Standard with Webex

Included

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Add-On

Additional Offerings

Amp up your business voice solution with one or more of many supplementary offerings. Additional fees may apply.

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Enhanced Services

Codes

Music on Hold

Call Parking

Voice Portal

Auto Attendant

Hunt Group

Call Parking Spot

Paging Group

Other Lines

eFax

Utility

Flex Station

Flex Guest Add-On

Conferencing

Conference Bridge

Conference Reservationless

Call Center

Agent

Supervisor

Explore UCx Phone System Features

UCx with Teams

Increase productivity by combining the ability to place and receive calls, chat and have meetings together in the already familiar Teams UI.

A license for Microsoft 365 (or Office 365 that includes Microsoft Teams) and a Microsoft 365 Phone System or Microsoft Teams Phone Standard license is required.

UCx with Webex

Package	Space Meetings	PMR Meeting
Softphone	None	None
Basic	25 Participants	None
Standard	100 Participants	100 Participants
Premium	300 Participants	1000 Participants

The space meeting limit for Basic users is 25 participants per Space meeting unless the space also includes users assigned the “Standard” or “Premium” packages, in which case the limit increases to 100 users.

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