Additional Solutions to Maximize Your VoIP Service Functionality

NovoLink puts the emphasis back on meeting YOUR business needs. Learn about how our additional solutions combined with our VoIP service can support that goal.

Keeping you connected with voice solutions for ANY size business.

A portal designed for administrators and end users.

Manage your primary service as well as any additional solutions.

Enhance Your VoIP Service with Additional Solutions

A robust set of additional services designed to fit your business needs is available with our business phone system service. These services not only enhance the core functionality of our VoIP services but also provide the flexibility required to adapt to the unique challenges your organization may face. Take a more in-depth look at some of the additional solutions that will help you build a customized solution that works for your business.

Hunt Groups

Hunt groups, sometimes referred to as ring groups, receive incoming calls to a designated phone number to be distributed among designated members of that group.

Hunting

Control how calls are sent to users in the group with customizable hunting policy options.

Members

Assign new members to the group and unassign existing members instantaneously.

Numbers

Assign alternate telephone numbers to the group, including toll free numbers.

Auto Attendants

Automated attendants are a powerful tool that field incoming calls and direct them to their intended destination through a series of interactions with the caller.

Menus

Options to connect to the operator, leave a message, listen to recorded announcements, or connect to configurable extensions.

IVR

Changing your IVR is as simple as recording a voice mail with the desired prompts and uploading it to the auto attendant.

Dial By

Fully configurable to provide callers with the option to dial by name, dial by extension or allow both.

Premium Fax

Connect it all together with reliable and secure VoIP faxing using HTTPS-based technology .

Conference Bridge

Take advantage of audio conferencing to connect with multiple people at once.

Calling Name Retrieval

Calling name retrieval will ‘dip’ into an external database when normal methods do not present caller ID.

Call Recording

Record all calls or specific calls at the click of a button and store for a limited time or download and save.

Alternate Numbers

Add up to ten telephone numbers in addition to your main telephone number.

Voice Messaging

Receive voice messages traditionally using your handset or via email and have your voice messages transcribed to text.

Explore More Additional Solutions

VoIP service solutions for customer service, support, meetings, collaboration and more.

By integrating additional solutions such as a highly flexible call center with robust configuration options, or advanced communication and collaboration tools utilizing Teams or Webex, you can ensure that your communication infrastructure is both robust and powerful. Furthermore, our team of experts is on hand to assist you in tailoring these services to align perfectly with your operational objectives, ultimately empowering your business to thrive in a competitive landscape.

VoIP Service: Additional Solutions for Any Size Business, One Size Does Not Fit All
VoIP Service: Additional Solutions for Any Size Business, One Size Does Not Fit All
VoIP Service: Additional Solutions for Any Size Business, One Size Does Not Fit All

Phone
Number
Options

Go where your business takes you. Enhance your primary service or additional solutions with alternative phone number options and alternate phone numbers.

Domestic

Standard US domestic phone numbers available with all services.

Toll Free

Toll-free phone number for your business available to assign to most services.

International

Extensive coverage worldwide allows your business to create a local presence while maintaining a single, simplified phone system.

Reservations

Pre-assignment of phone numbers allowing immediate customer access to a pool of numbers when activating new service.

Contact NovoLink Today and Take Control of Your Communications

Lower TCO

Deploy a virtual cloud PBX without the purchase and maintenance of a costly phone system.

Robust Feature Set

Utilize a full range of standard and optional features designed to improve collaboration both internally and externally.

Equipment Selection

Choose from a wide assortment of IP phone handsets, conference phones, SIP-compliant PBX and more.

24/7 Support

Need help? Speak with a NovoLink expert at +1 281-652-4888 or toll free at +1 855-652-4888.

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