TAKE A FEATURE DEEP DIVE

Whether you need a phone in the break room or the board room, our feature-rich business voice offerings will meet your needs.

Keeping you connected with high-performance, reliable connectivity on a global scale.

Business Voice Calling Features

Our business voice solution provides a comprehensive set of calling features designed to fit your business needs. Take an in-depth look at the features that make up our business voice solution packages.

End User Business Voice Solution Features

Feature Flex Mobility Unified

Alternate Numbers

Anonymous Call Rejection

Automatic Callback

Automatic Hold/Retrieve

Call Capacity Management

Call Center Agent

Call Center Supervisor

Call Forwarding Always

Call Forwarding Busy

Call Forwarding No Answer

Call Forwarding Not Reachable

Call Forwarding Selective

Call Recording

Call Return

Call Transfer

Call Waiting

Calling Line ID Blocking Override

Calling Line ID Delivery Blocking

Calling Name Delivery

Calling Name Retrieval

Calling Number Delivery

Custom Ringback User

Directed Call Pickup

Do Not Disturb

Flash Call Hold

Incoming Calling Plan

Intercept User

Inventory Report

Last Number Redial

Multiple Call Arrangement

Outgoing Calling Plan

Priority Alert

Remote Office

Selective Call Acceptance

Selective Call Rejection

Sequential Ring

Shared Call Appearance

Simultaneous Ring

Speed Dial 100

Speed Dial 8

Three-Way Calling

UCx Basic with Webex 

UCx Premium with Webex 

UCx Softphone with Webex 

UCx Standard with Webex 

Voice Messaging

Included  |  Add-On

Enterprise Business Voice Solution Features

Amp up your customized business voice solution with one or more of many features available to enhance your service as an add-on. Additional fees may apply.

Call Center

with

Call Center Recording

and

In-Call Service Activation

Enhanced Outgoing Calling Plan

with

Account/Authorization Codes

Auto Attendant

Hunt Group

Voice Portal

Explore UCx with Webex Features

Add UCx with Webex to Your Business Voice Service

Package Calling Messaging Space Meetings PMR Meeting
Softphone None None
Basic 25 Participants None
Standard 100 Participants 100 Participants
Premium 300 Participants 1000 Participants

The space meeting limit for Basic users is 25 participants per Space meeting unless the space also includes users assigned the “Standard” or “Premium” packages, in which case the limit increases to 100 users.

Understanding UCx with Webex Terminology

Spaces

Spaces are designed for a group of people working on a specific topic. You can join a space when someone who’s already in the space adds you to it.

Teams

Teams help you keep everything organized by putting multiple spaces under a common theme. Teams are great for a consistent group of people who are going to be working on something for a long time. To join a team , a moderator must add you to it.

Space Meetings

Space meetings provide the ability to initiate a “meet” session with participants in a “space”. There is no dial-in into a space meeting and all users must be Webex users in the same space.

Personal Meeting Room

A Personal Meeting Room is your own virtual conference space that you can use for meetings at anytime. Your personal meeting room is always available, you don’t have to book it, and you always know where to find it.

Contact NovoLink Today and Take Control of Your Communications.

Lower TCO

Deploy a virtual cloud PBX without the purchase and maintenance of a costly phone system.

Robust Feature Set

Utilize a full range of standard and optional features designed to improve collaboration both internally and externally.

Equipment Selection

Choose from a wide assortment of IP telephone handsets, conference phones, headsets and more.

24/7 Support

Need help? Speak with a NovoLink expert at +1 281-652-4888 or toll free at +1 855-652-4888.