Business Phone System

Our 100% Voice over IP (VoIP) network provides SIP-compliant, geographically redundant services that enable total voice solution for our customers.

High definition voice quality that provides life-like phone calls with an undeniable clarity.

Company or site administrator(s) can add, change and cancel service using a simple, web-based portal.

Users can customize their business phone system service (call forwarding, voice mail, etc.) using a simple, web-based portal.

Reroute phone calls on-the-fly to a pre-determined destination without interruption of voice service.

Advanced configuration options for recording user phone calls as well as conference calls that can be ‘always on’ or ‘on demand’.

Transfer calls with or without announcement to anywhere. Anywhere you can dial, a call can be transferred.

Users can customize their business phone system service (call forwarding, voice mail, etc.) using a simple, web-based portal.

Users can customize their business phone system service (call forwarding, voice mail, etc.) using a simple, web-based portal.

Users can customize their business phone system service (call forwarding, voice mail, etc.) using a simple, web-based portal.

The automated attendant is a powerful and flexible tool for fielding inbound calls and delivering them to the intended destination through interactions with the caller.

Allows for incoming calls to a central phone number to be distributed among the members of that group whether they are separated by an office wall or an ocean.

We support physical devices and soft clients for remote users, enabling full access to their profiles and services on any network, anywhere.

Incoming calls can be routed through use of advanced features such as hunt groups, sequential ring, simultaneous ring, automated attendant, call center. Provide individual phone numbers to departments and/or workgroups.

Providing sophisticated call distribution and routing, our call center solution will help you connect callers with the right people in your organization and allow you to manage staff, campaigns and resources efficiently within your call center.

Powerful call handling features that can be configured per user as required. Features such as hold, transfer, speed dial, simultaneous ring and sequential ring can be used to route incoming and outgoing calls as configured by each user.

Each user can create and configure conferences. Security pin (access code) can be required in addition to standard participant and moderator pins (access codes).

HTTPS-based fax solution designed to work in our Voice over IP environment that provides reliable and dependable faxing that is available when you need it.

Calling plans provide the administrator the ability to block users from making certain types of outgoing calls.

Web portal-based configuration is available for users to update emergency services address when they are remote or traveling to avoid costly delays.

The upgraded calling plan gives administrators greater control over outgoing calls, with support for account and authorization codes. Account codes track calls without blocking them, while authorization codes must be validated to connect a call.

Schedules are used to configure voice services, such as call forwarding selective and automated attendant, which can process calls differently based on specified time criteria. Time schedules are typically used to define business hours and holiday schedules.